Privacy Policy

Mobile Blood Test ("we", "us", "our") respects your privacy. This Privacy Policy explains how we handle information collected through mobilebloodtest.com. Protected health information ("PHI") collected during scheduled phlebotomy services is covered separately by our HIPAA Notice of Privacy Practices.

1. Information We Collect

We collect the following categories of information:

• Information you provide. When you book an appointment, apply to join our team, or contact us, we collect your name, email address, phone number, ZIP code, service address, preferred appointment date/time, test details, and any notes you submit.
• Automatically collected information. Standard web server logs record your IP address, browser type, referring page, and timestamp of each visit.
• Cookies and similar technologies. Our site uses minimal first-party cookies for essential functions (session continuity, ZIP-code form state). We do not currently use third-party analytics or advertising cookies. This may change as we grow; we will update this policy and provide notice if so.

2. How We Use Information

• To schedule, confirm, and deliver phlebotomy services you request.
• To respond to inquiries you send through our contact form, email, or phone calls (including calls handled by our AI concierge).
• To evaluate phlebotomist applications submitted through our apply form.
• To improve our website and services.
• To comply with applicable law and respond to lawful requests.

3. Information Sharing

We do not sell, rent, or trade personal information. We share information only with:

• Service providers who help us operate (e.g., email delivery, hosting, telecommunications) under contractual confidentiality obligations.
• Healthcare providers and laboratories as needed to fulfill the services you have requested — governed by our HIPAA Notice.
• Law enforcement or regulators when required by law or to protect rights, property, or safety.

4. Calls Handled by Our AI Concierge

Phone calls to (702) 500-1848 may be answered by an automated voice assistant. Calls may be recorded and transcribed for service-quality and recordkeeping purposes. Do not share medical results, diagnoses, or sensitive clinical detail with the AI concierge — that information should be discussed only with your healthcare provider.

5. Data Security

We use industry-standard administrative, physical, and technical safeguards to protect personal information, including encryption in transit (HTTPS/TLS), access controls, and secure cloud infrastructure. No system is perfectly secure; please use a secure connection when submitting personal information.

6. Your Rights

Depending on where you live, you may have the following rights:

• Access: request a copy of personal information we hold about you.
• Correction: request that we correct inaccurate information.
• Deletion: request deletion of your information, subject to legal exceptions.
• Opt-out of sale of personal information: we do not sell personal information. Under Nevada SB 220 you may also submit a verified request that we do not sell your information; we honor this by default.
• California (CCPA/CPRA) residents: you have additional rights to know, delete, correct, and limit the use of sensitive information.

To exercise any right, email info@mobilebloodtest.com with "Privacy Request" in the subject line. We will verify your identity and respond within the time period required by applicable law.

7. Children

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Retention

We retain booking and application records for as long as needed to provide services, satisfy legal/recordkeeping requirements (including any applicable medical-records retention laws), and resolve disputes. Records covered by HIPAA are retained as described in our HIPAA Notice.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance.

10. Contact

Mobile Blood Test
Clark County, Nevada
info@mobilebloodtest.com · (702) 500-1848